Privacy Policy

NOOR ALDARB INFORMATION TECHNOLOGY NETWORK SERVICES

NOOR ALDARB INFORMATION TECHNOLOGY NETWORK SERVICES (“we,” “us,” or “our”) values the privacy and security of our customers and users. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to protect it. By accessing or using our services, you agree to the practices outlined in this policy.

NOOR ALDARB INFORMATION TECHNOLOGY NETWORK SERVICES provides a range of services, including:

• CRM Development for businesses
• Forex Solutions and Forex CRM to assist with trading and finance management
• Payment Gateway Integration to process online payments securely
• API Integration for seamless data exchange
• Crypto Solutions, including DeFi 2.0 Platforms, to innovate digital finance

We are committed to complying with all applicable privacy laws and regulations to protect your personal information.

1. Automatic Collection of Information
2. Collection of Personal Information
3. Privacy of Children
4. Use and Processing of Collected Information
5. Managing Information
6. Disclosure of Information
7. Retention of Information
8. Links to Other Resources
9. Information Security
10. Data Breach
11. Changes and Amendments
12. Acceptance of This Policy
13. Contacting Us

When you visit our website or use our services, we automatically collect information about your interactions with our platform. This includes:

• Technical Data: Your IP address, browser type, device type, language preference, and operating system.
• Usage Data: Information about how you use our website, including pages visited, features accessed, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies, pixels, and web beacons to gather information about your browsing behaviour and preferences. This helps us enhance your experience and provide personalized content.

You can modify your browser settings to reject cookies, but this may affect the functionality of some features on our website.

We collect personal data when you interact with our services. The types of personal information we may collect include:

• Identification Information: Full name, email address, phone number, company name (if applicable).
• Payment and Financial Information: Credit card details, bank account information, payment transaction history, and financial details related to Forex trading or crypto activities.
• Service Usage Information: Data related to your use of our CRM systems, Forex solutions, APIs, and other services.
• Support and Communication Data: Any information you provide when contacting our customer support team, including chat logs, email correspondence, or support tickets.

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete the information and prevent further collection.

If you are a parent or guardian and believe that we have collected personal information from your child, please contact us immediately at the details provided below.

We use the collected data for the following purposes:

• Providing Services: To fulfil your requests, such as providing access to our CRM platforms, Forex and Crypto solutions, payment gateway integration, and API integration.
• Payment Processing: To process payments for services rendered, manage billing, and handle financial transactions securely.
• Customer Support: To respond to inquiries, offer technical support, and assist with any issues or concerns you may have.
• Personalization and Improvement: To enhance your user experience by personalizing content and services based on your preferences and usage patterns.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and contractual obligations, including fraud detection, tax reporting, and anti-money laundering (AML) checks.
• Marketing Communications: We may use your contact information to send you promotional offers, service updates, newsletters, or other marketing materials related to our services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

You have control over the personal information you provide to us:

• Access: You can request a copy of the personal data we hold about you.
• Update or Correct: If your information is incorrect or incomplete, you can request corrections or updates.
• Delete: You may request that we delete your personal data, except in cases where retention is necessary for legal or contractual reasons.
• Opt-out of Marketing Communications: You can unsubscribe from promotional communications at any time by following the instructions provided in the emails or by contacting us directly.
• Cookie Preferences: You can adjust your cookie settings in your web browser. Please note that disabling certain cookies may affect the functionality of our services.

We may disclose your information under the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in providing our services (e.g., payment processors, API providers, cloud storage).
• Legal and Regulatory Requirements: We may disclose your personal information if required to do so by law or if we believe such disclosure is necessary to protect our rights, investigate fraud, or comply with a judicial proceeding, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of such changes and give you the option to opt-out if required.

We retain your personal data for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When we no longer need your data, we will securely delete or anonymize it.

Our website and services may contain links to external websites that are not operated by NOOR ALDARB INFORMATION TECHNOLOGY NETWORK SERVICES. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

We implement industry-standard security measures to protect your personal information. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission, such as payment information.
• Access Control: We restrict access to your personal information to authorized personnel only.
• Regular Audits: We perform regular audits and security assessments to identify and address potential vulnerabilities.

While we strive to protect your data, please be aware that no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

In the event of a data breach, we will notify affected individuals as soon as possible and in accordance with applicable data protection laws. We will also take appropriate actions to mitigate the risks posed by the breach and prevent further incidents.

We may update or amend this Privacy Policy from time to time. Any changes will be posted on this page, with the revised version reflecting the updated date at the top. We recommend that you periodically review this Privacy Policy to stay informed about how we are protecting your information.

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should cease using our services.

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

NOOR ALDARB INFORMATION TECHNOLOGY NETWORK SERVICES
Email: support@nooraldarbit.com
Phone: +971585161655
Address: 101, Aghaadir Building, 37 Al Mankhool Rd – Al Raffa – Dubai